Regulations for elderly passengers flying with China Eastern Airlines

Special Support Services​

• Free Wheelchair: Elderly passengers can request a free wheelchair service to move around the airport.
• Priority Check-in Assistance: Elderly passengers will be prioritized for check-in at the counter and boarding early.
• Seat Selection: Passengers can request seating near restrooms, emergency exits, or close to rows with ample legroom.
• Assistance on and off the Plane: Airline staff will assist elderly passengers to board and disembark the plane safely.
• Special Meal Options: The airline offers meals suitable for the tastes and health conditions of elderly passengers.
• In-flight Medical Support: The medical team on board is always ready to assist when needed.

Health Regulations​

• Health Documents: Depending on health conditions and destination, passengers may need to present a health check-up document.
• Restrictions: Some patients may be restricted from flying, especially those with respiratory or cardiovascular issues.

Baggage Regulations​

• Checked Baggage: Elderly passengers are allowed to bring a certain amount of checked baggage, equivalent to other passengers.
• Carry-on Baggage: Passengers may carry necessary personal items such as medications, hearing aids, and oxygen machines. However, they should notify airline staff for specific guidance.

Notes When Booking and Checking In​

• Notify Health Status: When booking, passengers should inform the airline of any health issues to receive the best support.
• Arrive at the Airport Early: It is advisable to arrive early at the airport for check-in and preparation for the flight.